Update - The process to correct count duplications between multiple sensors over a single doorway is expected to run overnight (EST). We will provide more information on resolution timing tomorrow, September 17th.
Sep 16, 2024 - 15:59 EDT
Sep 16, 2024 - 15:59 EDT
Identified - A data pipeline delay from doorways with multiple Entry sensors (s5b and ELR) occurred from September 14 at 10:15 a.m. to September 16 at 11:25 a.m. EST.
The data is processing but will come in two rounds. First, you will see inflated counts due to duplicates from multiple sensors, and then the process to remove duplicates will be run. We recommend not using historical data from September 14-16 until this is resolved.
Live data (Safe Displays) counts will be impacted by the missing and duplicated data.
Sep 16, 2024 - 12:24 EDT
The data is processing but will come in two rounds. First, you will see inflated counts due to duplicates from multiple sensors, and then the process to remove duplicates will be run. We recommend not using historical data from September 14-16 until this is resolved.
Live data (Safe Displays) counts will be impacted by the missing and duplicated data.
Sep 16, 2024 - 12:24 EDT
Atlas
Partial Outage
Atlas
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Live
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Operational
Dashboard
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Partial Outage
API
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Websocket Server
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Partial Outage
Infrastructure
Operational
AWS EC2
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AWS RDS
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